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Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.esmastore.com (the “Site”).

INFORMATION WE COLLECT 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. All information entered by you on our website when you make a purchase or attempt to make a purchase through the Site, such as your name, billing address, shipping address, payment information, contact number, email ID.

HOW DO WE USE YOUR PERSONAL INFORMATION?
By using the Site and/or purchasing from us, you agree to allow your personal information to be used as stated below.

We use the Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). For fulfilling your orders, we will communicate with you via WhatsApp, email, etc.

We will also use certain information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING INFORMATION WITH THIRD PARTIES 

We share your Personal Information with third parties. For example, we use Shopify for our online store, you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

We use third party logistic partners to deliver products to your address. 
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We also use your Information to provide you with targeted advertisements which we believe may be of interest to you. 
You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous

 
DATA RETENTION 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


CHANGES 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us directly.